What is the difference between the Eau de Cologne (White Label) and the Eau de Parfum (Black Label)?

It is common for us to use the terms Cologne and Perfume interchangeably, but in reality, they have distinct meanings and do not necessarily denote any particular gender. These terms refer to the concentration of fragrance, specifically the ratio of essential oils to alcohol.

Eau de Cologne (EDC) is a light concentration and makes it a top choice for those sensitive to strong scents and a perfect everyday wear.

Eau de Parfum (EDP) has a higher concentration (about 4-5 times that of EDC), making it the second strongest of all fragrances.

My recently purchased product smells different than I remember. Has the fragrance formulation changed?

Scents are very much a personal experience and as such, there are many factors that can influence this experience. Here, we cover the most common ones.

Did you purchase the correct product? - There are two White Moss fragrance options; the Eau de Cologne (EDC - White Label) and Eau de Parfum (EDP- Blackl) and while both are meant to have the same scent, some customers may perceive them differently due to their different concentrations.

Personal changes - One of the most beloved attributes of White Moss is its light, neutral and clean scent. However, this characteristic also makes it more susceptible to subtle variations based on individual body chemistry. Factors such as diet, illness, and medications can affect how a scent interacts with each person or how it is perceived by the senses.

New vs Old Bottle - When comparing the scent of a fresh, new bottle to an almost empty one that has been opened for several months or even years, there will always be a difference between the two due to evaporation of alcohol in the older bottle, making the scent slightly stronger. Over time, depending on how the fragrance is stored, essential oils in the fragrance may begin to oxidize, altering the scent. Additionally, a new bottle may have a more noticeable alcohol smell as it is immediately sealed after production and contains the highest alcohol content.

Essential Oils nuances - The essential oils used to scent the fragrance can exhibit slight variations due to factors like weather, climate change or drought during their plant growth and harvesting. These nuances may be perceived by individuals with more sensitive noses or fragrance connoisseurs.

Are your products really authentic White Moss by Acca Kappa?

Absolutely! We sell exclusively verified authentic White Moss products.

Is the travel size Eau de Parfum a roll-on or spray?

All travel size fragrances come in a spray atomizer bottle.

Are the Shampoo & Conditioner color safe?

While we have received positive feedback from customers who have used the White Moss shampoo and conditioner on colored hair, we generally do not recommend using it on treated hair as it has the potential to reduce the longevity of the color and/or treatment.

Where are these products made?

All White Moss products are exclusively made in Italy.

Where do you ship from?

We ship from our fulfillment facility in the West Coast of the United States.

How long does it take to ship my order?

We will process your orders placed Monday to Friday within 24 hours. Orders placed on weekends and US holidays will ship next business day. Please note that during peak seasons or promotional periods, processing times may be slightly extended.

Do you ship internationally?

Yes! We offer international shipping at an additional cost. However, it is important to keep in mind that different countries have different import rules, taxes and fees for which customers assume all responsibilities.